Website Information

This page provides information about our:

1. Shipping Information & Policy

2. Terms & Conditions

3. Policies & Customer Rights

4. Return Policy

5.Packaging & Delivery Information

Shipping Information & Policy

• Processing Time: Orders are processed within [1-3] business days. Please note that processing times do not include weekends or holidays.

• Shipping Times: Delivery times vary based on your location. On average, shipments arrive within 1-2 weeks or 1-4 weeks after (processing)1-3 days  on holidays might take 1-7 days  due to excessive orders

• Shipping Costs: All shipping costs are included in the product price. You won’t be charged additional fees at checkout. But tax.

• Tracking Information: Once your order is shipped, you’ll receive a tracking number to monitor its progress.

Important Notes:

• Please double-check your shipping details during checkout. We are not responsible for delays or losses caused by incorrect information.‼️‼️

• If an order is delayed due to unforeseen circumstances, please contact us for updates, and we’ll assist to the best of our ability.‼️‼️

Terms & Conditions

By purchasing from this store, you agree to the following terms:

1. Product Accuracy:

• Product descriptions and images are accurate to the best of our ability. However, slight variations may occur due to factors like lighting and manufacturing differences.

2. Customer Responsibility:

• It is the customer’s responsibility to provide accurate information during checkout. Any errors may result in delays or additional fees.

3. Liability:

• We are not liable for damages caused by improper handling or use of the product after delivery.

4. Communication:

• We are committed to responding promptly to your inquiries. Please allow [2] business days for a response to any concerns.

Policies & Customer Rights

• Customer Satisfaction: Your satisfaction is important to us. If you experience an issue, contact us immediately so we can assist.

• Your Rights: As a customer, you have the right to receive the product as described. If you feel your rights have not been upheld, please reach out for clarification or assistance.

Return Policy

• No Returns or Refunds:

• We do not accept returns or issue refunds once an order has been shipped and delivered.

• Reasons for This Policy:

1. Each order is carefully processed to ensure quality and satisfaction.

2. Shipping costs and logistics make returns challenging to manage.

3. To maintain affordable prices, we focus on efficient order fulfillment rather than complex return processes.

• Exceptions:

• If your product arrives damaged or defective, please contact us within three days of delivery. Include a clear description of the issue along with photo evidence.

• We may offer a replacement depending on the situation, but this is not guaranteed and is assessed on a case-by-case basis.

Additional Information

• Privacy:

• We respect your privacy and ensure that your personal information is only used for order fulfillment and communication purposes.

Here’s a professional message you can use on your Terms and Conditions page and Website Information section:

Packaging & Delivery Information 

All braces accessories will be assembled for you; however, they will not include specific colors unless requested. If you have a specific color preference, please mention it in the order notes at checkout. Customization requests must be submitted before the order is processed.

Please note the following about our shipping process:

1. Separate Shipments:

• Occasionally, items in your order may be shipped separately and arrive in different packaging. This is due to logistical factors beyond our control, such as warehouse fulfillment processes or carrier handling. Rest assured, all items in your order will be delivered.

2. Delivery Timing:

• In rare cases, certain items may take longer to arrive or be temporarily held in the delivery process. This can happen due to carrier delays or specific product handling requirements.

3. Tracking Updates:

• Once your package is shipped, tracking information will be provided so you can monitor its progress. If your order includes multiple packages, you may receive separate tracking numbers for each shipment.

4. Assurance:

• If you’ve already received part of your order, it’s a good sign that the rest of your items are on the way. If you have any questions or concerns about your delivery, feel free to contact us for assistance.

Please note that when ordering our Clip-On Fake Braces, there is a chance they may not fit everyone perfectly. Since everyone’s teeth are shaped differently, the fit can vary from person to person. While many of our customers find that the clip-ons work well, some may experience a looser fit.

If you’re concerned about fit, we recommend choosing our Press-On OG Fake Braces, which provide a more secure and customized fit since they are applied using glue. These were our original design, and many customers prefer them for a snug and comfortable wear.

By purchasing, you acknowledge that fit may vary based on individual teeth structure. We do not offer returns or refunds due to fit issues. If you have any questions, feel free to reach out before placing your order!

• Contact Us:

• For any questions or concerns, reach out via our contact page or email us at [hershop247@gmail.com