Refund policy
No Returns or Refunds
We do not accept returns or issue refunds once an order has been shipped and delivered.
Reasons for This Policy:
- Each order is carefully processed to ensure quality and satisfaction.
- Shipping costs and logistics make returns challenging to manage.
- To maintain affordable prices, we focus on efficient order fulfillment rather than complex return processes.
Exceptions:
If your product arrives damaged or defective, please contact us within 3 days of delivery. Include a clear description of the issue along with photo evidence.
We may offer a replacement depending on the situation, but this is not guaranteed and will be assessed on a case-by-case basis.
You also have another statement later in the Safety & Liability section that says:
Final Sale Policy – Due to hygiene reasons, all sales are final, and returns/exchanges are not accepted.